I spoke with a client recently who said he was at the point where he wanted to load the office copier in the back of a truck and dump it off a cliff. It was pretty easy to tell the issues with that copier were at the “fire” stage. However, I spoke with a lady this week who was feeling frustrated about her copier’s performance, but wasn’t sure if it was a big enough deal to bother anyone about. If you’re like her, here are a couple of quick questions you can ask to tell whether or not the issues with your copier warrant a closer look by service personnel: (more…)